Customer Service Survey

1. What type of tax information did you need? *

 

2. Which of our online services did you use? *

 

3. Please rate our website on the following features:

 
  Very
Dissatisfied
Somewhat
Dissatisfied
Neutral Somewhat
Satisfied
Very
Satisfied
Searching and Viewing Taxes
Printing Bills and Receipts
Paying Taxes
Navigation and Graphics

4. Overall, how satisfied were you with our tax website? *

 

5. About how long did it take to get the information you needed? *

 

6. How many times have you visited this tax site? *

7. How did you learn about our site?

 

8. How likely are you to use this website again? *

 

9. Based on your experience with other government offices, how did your experience with our office compare? *

 

10. How many times did you have to contact the City before getting the information you needed? *

11. Do you have any comments or suggestions?

   
             
          
 
© 2017
City of Decatur, Georgia • 509 McDonough Street, Decatur GA 30030 • 404-370-4100 • taxes@decaturga.com